Lessons Learned in a Server Crash
Demonically good information sometimes comes with a learning curve, which can be steep and costly. We’re here to learn hard, painful lessons so that you don’t have to.
Story goes back to 2012
, when we were maintaining three small websites through Host Guy. We met Host Guy at a party, the good friend of a good friend, and he was friendly, laid back, and apparently technically savvy. Apparently.
Understand that the “we” writing this story is actually just one word processing professional who was a beginner at site development and very dependent on WordPress and Host Guy. We were maintaining three WordPress blogs: A personal web journal, a TV fan site, and a movie discussion site. None of which were setting the world on fire. Host Guy helped with design issues, tied legacy HTML to the WordPress blogs, and charged very little. Faced with several WordPress backup options, we asked his advice. “I don’t see why you should bother,” he said, “I do a nightly backup.” We believed him.
Please, I beg you, do not believe this. This is not a thing to believe! The backup of the entire WordPress file structure as it exists in the File Manager in CPanel has no data. Presumably our readers are knowledgeable and already know this. We did not. We’d been blogging along for a few years, not understanding the difference between “wpcontent” and the WordPress database. So let’s spell it out very clearly:
- All of your posts, all of your pages, all of your images, and all of your comments, are in the WordPress database.
- A routine server backup that copies all files in the CPanel does not backup the database.
You can probably see where this is leading. Host Guy’s advice on backups was dead wrong, and a catastrophic server class taught us this tragic lesson. The folder called “wpcontent” is, perhaps, misleading: It doesn’t contain any “content” as a site owner is likely to understand it. There are no posts, pages, or pictures saved in “wpcontent.” The databases of these sites, which were several years old, had never been backed up.
Let our tragedy by your wisdom.